transunion fraud alerts

Fraud Alert    

A fraud alert is free and notifies creditors to take extra steps to verify your identity before extending credit. You can add a 1-year, 7-year, or Active Duty Military fraud alert. Remove a TransUnion fraud alert any time using our online Service Center with no effect to your credit score.

Think you may be a victim of identity theft?

Use our Fraud Victim Resources to learn more about how to respond.

Learn More About Fraud Alerts

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Fraud Victim Fundamentals

If you think you’re a victim of identity theft, knowing the signs to look for and what to do next can help you take control of the situation and get on the path to recovery.

Identity theft is when your personal information—anything from your name, your driver’s license or Social Security Number—has been hijacked by an imposter in order to commit fraud in your name. With that information, someone can easily open false lines of credit and rack up debt in your name, withdraw money from your accounts or get your tax refund, among other scams

Identity theft can also happen to children, and it can go undetected for years. You can learn more here about how to spot child identity theft and how TransUnion can help.

The first step in figuring out if you’re a victim of identity theft is to look for evidence that it occurred. Review your credit report for signs of suspicious activity and unfamiliar changes, like accounts opened that you don’t recognize or credit checks from companies you’ve never done business with. Monitor your credit card or other account statements for purchases you didn’t make.

    Identity theft is a serious crime, but we’re here to help you through it.

    1. Alert your financial institutions and cancel credit cards and checks, if needed.
    2. Report the fraud to the FTC and your local law enforcement.
    3. Protect your credit report with a credit freeze and add a fraud alert.
    4. Get a copy of your credit report and review it for inaccuracies; you can dispute fraudulent activity through our free online dispute process. TransUnion can block fraudulent information from your credit report if you send us an FTC identity theft report or a police report, proof of your identity and a letter that identifies the fraudulent information on your credit report.

    We also have more resources to help you through this process:

    Whether you’ve experienced it or not, there are several things you can do to protect yourself from potential identity theft:

    • Review your credit report for any unusual activity with free weekly credit reports at annualcreditreport.com.
    • Keep an eye on your financial accounts for suspicious charges.
    • Treat your personal information with care both online and off: use secure passwords and be aware of phishing phone calls, text messages and emails.

    Get started with fraud alerts for free through our TransUnion Service Center, where you can:

    • Place a fraud alert on your credit report to notify creditors to take extra steps to verify your identity before extending credit.
    • Add, temporarily lift or remove a credit freeze from your credit report. A freeze can help protect you from identity theft by preventing fraudsters from opening a new account in your name.
    • Submit a dispute if you find any inaccuracies on your credit report.
    • Get a free copy of your credit report; add an optional consumer statement if you want to provide additional context to your financial situation to anyone who views your credit report.
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    You have questions, we have answers.

    Browse our top Fraud Alert FAQs below or visit the Fraud Alert Support Center for more.

    A fraud alert is a statement that is added to your credit file that will notify potential credit grantors that you may be or have been a victim of identity theft. Before they extend credit, they should use reasonable procedures to verify your identity.

    There are three types of fraud alerts, and all are free to add to your credit report:

    • Initial fraud alert: Valid for one year
    • Active duty fraud alert: For military personnel (including reservists), valid for one year
    • Extended fraud alert: Requires you to submit proof, online or by mail, that you’re a victim of identity theft, valid for seven years

    The choice is yours. You can add either a fraud alert or freeze, or you can have both on your credit report at the same time. Visit our fraud alerts page and credit freeze page to learn more about both.

    Yes. The creditor will see the fraud alert when they pull your credit report. The fraud alert will tell them to take extra precautions to verify that it’s really you applying for credit. In order to verify your identity, the vendor may contact you using the phone number you provided when you added your fraud alert. This extra layer of security may make applying for credit with a fraud alert take longer than usual, so it’s important to make sure the phone number you provided is accurate.

    No. Fraud alerts don't affect any purchases you make with your credit card.

    A credit freeze or fraud alert will not affect your credit score.

    An extended fraud alert is a seven-year alert made for victims of identity theft. This seven-year alert urges lenders to verify your identity before extending any credit and grants you two free credit reports from all three credit bureaus during the first year of recovery. Adding an extended fraud alert requires you to submit proof, online or by mail, that you’re a victim of identity theft. We will forward your request to Equifax and Experian requesting them to add an extended fraud alert to the credit report they maintain for you as well. If you want to edit your contact information after adding your extended fraud alert, you will need to contact Equifax and Experian directly. When the extended fraud alert is added to your credit report, we will also remove your name from prescreened offer mailing lists for five years. Find full details on our website.

    Yes. With a fraud alert in place, we'll notify any creditor who accesses your credit file  that there is a fraud alert on your credit report. You can also add a credit freeze to your TransUnion credit file to prevent all third parties, such as credit lenders or other companies, whose use is not exempt under law, from accessing your credit file without your consent.

    It's also a good idea to reach out to any credit card companies for next steps if your credit cards are stolen or lost.

    You can change the phone number on your fraud alert online through the TransUnion® Service Center. If you don't have an account, you'll need to create one.

    You can also do this over the phone by calling us at 800-916-8800.

    An initial fraud alert or active duty fraud alert remain on your credit report for one year. An extended fraud alert remains on your credit report for seven years. We recommend writing that date in your calendar and setting a reminder to renew your fraud alert, should you want to.

    Military personnel (including reservists) can place an active duty fraud alert on their credit report if they are deployed or called to active duty away from their normal military base. An active duty fraud alert lasts for one year and helps to minimize your risk of fraud or theft while you’re serving our country. It will notify potential creditors that you’re currently deployed – or about to be – so they’ll take extra steps to verify your identity before extending credit in your name. You can place an active duty alert online through the TransUnion Service Center. If you don't have an account, you'll need to create one.

    When you add an active duty fraud alert to your TransUnion credit report, we will notify Experian and Equifax so they can place a fraud alert on your credit reports with them. We will also remove your name from prescreened offer mailing lists for 2 years.