Use our Fraud Victim Resources to learn more about how to respond.
You’re entitled to one free credit report with an initial fraud alert or two free credit reports with an extended fraud alert. If you want a copy of your credit report now without setting a fraud alert, you can get one for free through the TransUnion Service Center. Log in to your existing account or create an account to get started.
TransUnion offers three types of fraud alerts you can place on your credit report. Choose the option below that best fits your needs.
If you think you’re a victim of identity theft, knowing the signs to look for and what to do next can help you take control of the situation and get on the path to recovery.
The first step in figuring out if you’re a victim of identity theft is to look for evidence that it occurred. Review your credit report for signs of suspicious activity and unfamiliar changes, like accounts opened that you don’t recognize or credit checks from companies you’ve never done business with. Monitor your credit card or other account statements for purchases you didn’t make.
Identity theft is a serious crime, but we’re here to help you through it.
We also have more resources to help you through this process:
Whether you’ve experienced it or not, there are several things you can do to protect yourself from potential identity theft:
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Browse our top Fraud Alert FAQs below or visit the Fraud Alert Support Center for more.
A fraud alert is a statement that is added to your credit file that will notify potential credit grantors that you may be or have been a victim of identity theft. Before they extend credit, they should use reasonable procedures to verify your identity.
There are three types of fraud alerts, and all are free to add to your credit report:
The choice is yours. You can add either a fraud alert or freeze, or you can have both on your credit report at the same time. Visit our fraud alerts page and credit freeze page to learn more about both.
Yes. The creditor will see the fraud alert when they pull your credit report. The fraud alert will tell them to take extra precautions to verify that it’s really you applying for credit. In order to verify your identity, the vendor may contact you using the phone number you provided when you added your fraud alert. This extra layer of security may make applying for credit with a fraud alert take longer than usual, so it’s important to make sure the phone number you provided is accurate.
No. Fraud alerts don't affect any purchases you make with your credit card.
A credit freeze or fraud alert will not affect your credit score.
An extended fraud alert is a seven-year alert made for victims of identity theft. This seven-year alert urges lenders to verify your identity before extending any credit and grants you two free credit reports from all three credit bureaus during the first year of recovery. Adding an extended fraud alert requires you to submit proof, online or by mail, that you’re a victim of identity theft. We will forward your request to Equifax and Experian requesting them to add an extended fraud alert to the credit report they maintain for you as well. If you want to edit your contact information after adding your extended fraud alert, you will need to contact Equifax and Experian directly. When the extended fraud alert is added to your credit report, we will also remove your name from prescreened offer mailing lists for five years. Find full details on our website.
Yes. With a fraud alert in place, we'll notify any creditor who accesses your credit file that there is a fraud alert on your credit report. You can also add a credit freeze to your TransUnion credit file to prevent all third parties, such as credit lenders or other companies, whose use is not exempt under law, from accessing your credit file without your consent.
It's also a good idea to reach out to any credit card companies for next steps if your credit cards are stolen or lost.
You can change the phone number on your fraud alert online through the TransUnion® Service Center. If you don't have an account, you'll need to create one.
You can also do this over the phone by calling us at 800-916-8800.
Military personnel (including reservists) can place an active duty fraud alert on their credit report if they are deployed or called to active duty away from their normal military base. An active duty fraud alert lasts for one year and helps to minimize your risk of fraud or theft while you’re serving our country. It will notify potential creditors that you’re currently deployed – or about to be – so they’ll take extra steps to verify your identity before extending credit in your name. You can place an active duty alert online through the TransUnion Service Center. If you don't have an account, you'll need to create one.
When you add an active duty fraud alert to your TransUnion credit report, we will notify Experian and Equifax so they can place a fraud alert on your credit reports with them. We will also remove your name from prescreened offer mailing lists for 2 years.